Engineer III

About the Role:

The Engineer III position will fulfill the role of a Customer Premises Platform Engineer who certifies, deployment readiness, and lifecycle support for customer-premises platforms. This role validates new capabilities, defines production standards, supports migration programs, resolves platform issues, and drives automation to improve speed, reliability, and scale. 

What You'll Do:

• Certify customer-premises hardware, software, and service capabilities for production use

• Validate end-to-end service designs, including access connectivity, customer edge equipment, powered devices, and in-building connectivity options

• Define deployment models, provisioning standards, hardware requirements, support procedures, and production handoff requirements

• Perform lab testing, field validation, issue tracking, and readiness reviews from concept through production

• Support customer migration and service-conversion programs that depend on CPE platform capabilities

• Troubleshoot routing, DNS, proxy, session persistence, access control, and service transaction issues

• Partner with Cybersecurity, IT, Network, Operations, Product, Marketing, and vendors to remove blockers and secure approvals

• Drive automation across file processing, provisioning, workflow execution, and operational handoffs

• Produce clear documentation, test plans, certification results, operational procedures, and leadership updates

• Track risks, dependencies, blockers, action items, and readiness metrics through closure

 

Do You Have?

• Strong background in CPE engineering, broadband access, managed connectivity, telecommunications, or ISP environments

• Hands-on experience with remote device management, provisioning workflows, customer equipment lifecycle support, and production deployment standards

• Strong troubleshooting skills across routing, DNS, proxy, session handling, access control, and cloud-security environments

• Ability to perform structured testing, certification, documentation, change readiness, and operational handoff

• Strong cross-functional execution skills with Engineering, IT, Security, Operations, Product, and external partners

• Clear communication, strong ownership, and the ability to turn ambiguity into executable plans

 

Even Better:

• Experience supporting CPE certification, customer migration, service conversion, or CPE refresh programs

• Familiarity with security reviews, exception requests, change management, and operational readiness controls

• Scripting or automation experience for workflow improvement, API integration, or operational tooling

 

Measures of Success: 

• CPE platforms are certified, documented, secure, supportable, and production ready 

• Deployment standards are repeatable, approved, and operationally clear

• Migration workflows run reliably, at scale, and with minimal manual effort

• Platform issues are resolved quickly without disrupting customer transactions

• Automation improves speed, consistency, and operational efficiency

 

Minimum Requirements:

 

College degree in Engineering or a related field and 3-5 years professional level experience; or 7+ years professional level related Engineering/Technical experience; or an equivalent combination of education and professional level related Engineering/Technical experience required.

 

The starting compensation range for this job is $77,800 to $102,200.  Our compensation approach s designed to be fair and competitive.  Pay for this role is based on factors such as your experience, skills, education and location.

 

Physical Tasks- Standing Occasionally: 0-33% | Walking Occasionally: 0-33% |Sitting and Stationary: Continuously: 67-100% | Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching: Occasionally: 0-33% |Lifting -Lowering >1-15 lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Continuously: 67-100% | Fine Manipulating: Frequently: 34-66% 

Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Continuously: 67-100% | Far Vision: Occasionally: 0-33% | Peripheral Vision: Occasionally: 0-33% 

Equipment Used in Job Performance: Computer, Printer, Fax, Telephone, Basic Office Supplies,Copier

Notice to Non-U.S. Citizens: Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti’s network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti’s foreign personnel disclosure and approval requirements.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.