Associate Project Manager

About the Role:

The Associate Project Manager will be the main touchpoint for employees and visitors at the Riverfront Corporate Headquarters office. This position will manage access control and guest safety while remaining obsessed with the customer experience of those served.

**This position is on-site at our Little Rock, Arkansas office. 

What You’ll Do:

Security Presence

• Manage and provision access control credentials within an enterprise level access control platform, including processing access requests, printing identification cards and troubleshooting access issues for employees.
• Respond to requests for information from employees, customers and vendors and escalate information appropriately.
• Monitor CCTV feeds and alarm notifications for the HQ facility and remote locations.
• Respond to onsite emergencies or security disturbances

Front Desk Operations

• Serve as the primary point of contact for all visitors, ensuring a warm, professional welcome.
• Manage the main phone line, route calls and respond to general inquiries.
• Manage mail and package delivery

Office Logistics

• Partner with Facilities team to maintain a safe, clean and compliant work environment.
• Assist with special projects and corporate functions as needed.

Do you have:

• 3–5 years of experience in organizational security, office coordination, facilities support, project coordination, or a related role.
• Strong customer service and communication skills, including the ability to interact professionally with employees, visitors, vendors, and building partners.
• Strong organization, follow-through, and attention to detail.
• Ability to coordinate multiple requests, schedules, and project tasks.
• Proficiency with Microsoft Office.
• Sound judgment and discretion when handling visitor information or security-related matters.
• Experience working with electronic access control software.
• Familiarity with CCTV platforms for video review and system support.
• Ability to thrive in emergency situations.

Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate’s written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.